Dominion Energy:
Report Electrical Outages
- Online
- Test Message
- Calling 1-888-333-4465
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Santee Cooper:
Report an Outage
Report online or call 888-769-7688.
Please take the following steps if you experience a power outage.
- Check your circuit panel or fuse box. If you have circuit breakers, flip the main breaker switch to the “off” position, then back to the “on” position. If you have fuses, check your fuse box and replace any fuses that have blown.
- Check the outside disconnect below your meter (not all buildings have an outside disconnect).
- Check with your neighbors to see if they have power.
- You can report an outage online below or call 1-888-769-7688 to report the outage by phone.
Be prepared to provide the following information:
- Account name and location
- Telephone number
- Nature of problem (power outage, partial power, dim or flickering lights, etc.)
- Any additional information (line down, loud noises, etc.)
When an outage is reported, our employees will respond as soon as possible to restore power to your home or business.
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